Frequently asked questions
When are you open?
Our website is available for orders 24/7 for deliveries made Mondays - Fridays (unless otherwise noted). Our same day delivery cut off time is Noon CST and we make deliveries all day based on capacity and specifications.
If we are offering extended holiday hours, they will be posted on our website!
Wedding + event consultations are by appointment only.
We are not a public retail shop but a private studio on our family flower farm.
Can I place an order for same-day delivery?
Yes! You can order on our website until 12:00 PM (CST) Mondays thru Fridays for same-day flower delivery in our regular delivery areas. (Not available during high-volume holidays.)
Where do you deliver?
We always offer delivery within Collin County, however for additional zones please inquire with us directly and allow 48 hours notice.
Most frequent areas of delivery and their prices include:
Blue Ridge, TX - $10
Melissa, TX - $10
Anna, TX - $10
McKinney, TX - $15
Weston, TX - $15
Allen, TX - $17
Fairview, TX - $15
Frisco, TX - $20
Prosper, TX - $20
Princeton, TX - $15
Farmersville, TX - $15
Will you notify us after you made the delivery?
Yes! For all orders placed online you will receive a delivery confirmation email within a few hours of delivery!
Do you accept timed deliveries?
During standard business times we can accomodate timed requests when made in advance, however same day deliveries are made on a first come first basis. For busy floral holidays such as Valentine's Day and Mother's Day we have such a high volume of flower orders, we aren't able to accept specific delivery time constraints. Our team is committed and diligent in trying to get orders out to your special recipient as early in the day as possible. All Business + Residential deliveries are made between 9am-5pm and School deliveries are made between 8am-3pm. If you need to ensure early delivery we recommend selecting a delivery date earlier in the week and include in your card message "Couldn't wait til Valentine's Day!" or "Wanted to be the first to say..." etc!
Where will you leave the flowers if no one is home?
We make ONE attempt for deliveries, so it is important that you ensure ahead of time the recipient is not on vacation, called in sick from work, etc. If no one is available to receive the delivery when we arrive at a residence, our trained drivers aim to find the best safe, secure place to leave the flowers away from the elements like sun, rain, wind, etc. For apartments or business offices they are taken to the front office if available. If we end up needing to leave your arrangement, we leave a courtesy voice message for the recipient letting them know where to look for it (ex: on the front porch, at the front desk with receptionist, etc.). We do require a valid working phone number for the recipient and reserve the right to contact them under any circumstances to attempt delivery.
What types of flowers do you use?
Great question! As you can tell by our designs, we love to use a large variety of blooms and textures and are inspired by seasonal availability! Some common year round flowers we often include are - hydrangeas, tea + garden roses, spray roses, wax, bupleurum, thistle, orchids, ranunculus, lisianthus, stock, succulents, freesia, proteas and hypericum. Seasonal flowers we love and incorporate whenever available are - blooming branches, acacia, double tulips, hyacinth, zinnias, anemones, peonies, sweet peas, sunflowers, snapdragons, dahlias, mums, kale, fresh herbs, lilac, hellebores, winter berries, winter greens, and so many more!
*If you are looking to order a specific type of flower - please send us a special request at least 48 hours prior to your delivery date so we can check availability.
Where do you source your flowers from?
We prioritize using flowers harvested directly from our own flower farm and through our local growing partners. We also have wonderful suppliers that can source flowers from all over but prefer to source American Grown whenever possible.
Can you replicate an arrangement from a photo posted on your website or that I send you?
We know that recreating exact pictures is what a lot of customers are used to, but we're excited about how well received our personalized approach is and how much customers seem to appreciate our artistic standard! We provide pictures online to display our sizes and styles and hope that assures you we are capable of creating for you. We ask that you allow the designer freedom to create something beautiful based on the freshest flowers available to us!
For special events we certainly are happy to create within a specified color palette or within the specifications of a specific placement location (such as a long table for baby shower, tall centerpiece for kitchen island, etc.) just drop us an email within 48 hours to check availability!
We can take inspiration from photos, but we do not replicate them.
Are their any types of flowers you don't use?
Yep! You won't find carnations, baby's breath, alstroemeria and lilies in our designs.
Will you email/text us a picture of our flower arrangement?
We understand that technology can be a wonderful way to connect and we love that most of our recipients send pictures to the sender after they have received them to show them how much they love! However sending pictures from our studio is not a service we provide. It is our highest priority to design and deliver each arrangement as fresh as possible and with efficiency! The sooner the flowers get in their hands the happier everyone will be - and stopping to display, snap, upload and send a photo for every delivery we send out will compromise the integrity of this process.
How long will the flowers last?
So much of the longevity of flower arrangements depends on the environmental factors after we have delivered them. We send care cards along with each delivery detailing specific care instructions for the type of arrangement we have delivered. If you have any questions that are not answered on your care card, feel free to email us at firstname.lastname@example.org